Example: Olive House
Your parking space is on the right in the courtyard. Use the space marked with the property name and keep the central access clear.
AI assistant for property managers
One guest asks where to park, another wants to arrive early, and a colleague needs instructions for a newly added property. When you manage several rentals, you need the right information close at hand and a clear view of conversations that still need your attention. Questions sound similar, but the answers vary from property to property.
An AI assistant for property managers should help bring that work together. With Rentevo, you prepare property information, follow messages in the inbox and involve colleagues in requests that need attention. Start with one rental, then extend the same approach across your portfolio.
The same question, two different properties
“Can we park near the property?” sounds simple. At one apartment, you can point guests to a reserved courtyard space. At another, you need to explain where to unload luggage and which public car park to use. A generic answer leaves guests asking again and your team looking up the details.
Rentevo uses information associated with the property in the conversation. Gather common instructions alongside property details: access, parking, amenities, house rules and useful contacts. When something changes at a rental, update that information for future replies.
Example: City Apartment
You can unload luggage outside the entrance. To park, use the public car park shown in the guide; the apartment does not have a private space.
An inbox for your team’s daily work
When several people reply to guests, everyone needs to know what has already been said. Rentevo’s inbox lets you read conversations from connected channels, identify the rental and follow assistant and team replies. A colleague covering a shift can read the history before responding.
Invite colleagues with personal accounts and choose their roles and property access. Give someone access to the rentals they handle, while keeping a broader view for portfolio managers. The work stays organised as people join your team or responsibilities change.
Start with a conversation that currently needs several handovers. In a demo, we can look at where the information lives, who can read it and how the reply continues. You see how the product fits the way your team actually works.
Handle recurring questions and bring decisions to your team
Check-in times, directions and appliance instructions are questions you can prepare clear information for. The assistant uses it to reply in the guest’s language and follow up. If someone asks how to turn on the heating and then cannot find the controls, the conversation needs to continue using that property’s instructions.
An early arrival request or a reported fault needs an operational follow-up. Rentevo can bring requests needing attention into To Do, where your team reads and handles them. The person coordinating keeps the decision, and colleagues can see the request and property context.
Make team procedures practical: who decides on early check-in, which contact handles a water leak, and what information to collect before taking action. Preparing them helps both the assistant and the people handling the request.
Try one conversation before rolling out across your portfolio
The chat below uses a sample rental. Ask about check-in or parking, then follow up with a more specific question. This is the interactive demo from our homepage: try the conversation, then use a guided demo to explore your own property information.
Connect your PMS and choose where to start
Rentevo works alongside the PMS you use for bookings and availability. Connect Octorate, Lodgify or Smoobu and work with the properties and conversations available in your account. If guests contact you on WhatsApp, connect your WhatsApp Business number too.
Choose a rental with complete instructions and a few recurring questions. Try replies, read the details and add what is missing. PMS conversation test mode prepares replies without sending them to guests. When ready, enable the assistant for that property and move on to the next.
Keep different settings for different rentals: one enabled, one still in testing and one handled personally. Your team can introduce the product at a manageable pace, without preparing the entire portfolio in a single day.
Pricing based on the properties you manage
Rentevo costs €9 per property per month, VAT included, for up to 10 properties, with a 15-day trial. Portfolios above 10 properties receive custom pricing. Your PMS subscription and any Meta messaging charges for WhatsApp are separate.
Before your demo
Do I need to change my PMS?
No. Rentevo works alongside your PMS for guest communication and team follow-up.
Can a colleague access only selected properties?
Yes. Invitations and roles let you choose which properties a colleague can access.
Can I start with one rental?
Yes. Prepare the information, test replies and decide when to enable AI for each property.
Let’s start with one of your rentals
In a demo, we’ll look at how you work today, the information your guests use and how to prepare Rentevo for your team.
Book a free demo