Property context
Each property maintains its own information and instructions, so a rule isn't applied indiscriminately across the entire portfolio.
AI guest messaging for short-term rentals
Guest responses based on the booking, not a generic script
Rentevo helps property managers and hosts manage conversations on Airbnb, Booking.com, WhatsApp, and connected channels. The AI uses stay data and the property's knowledge base, while the team retains control over cases requiring judgment.
Over 100 languages
The guest's language is recognized, and the response is prepared in the same language using available information.
Multiple channels, one flow
Conversations stay linked to the channel and booking without forcing the team to rebuild context for every message.
01
Scheduled messages and AI responses do different jobs
A scheduled message is suitable for predictable communications, like a pre-check-in reminder. A guest's question, on the other hand, requires interpreting what they are asking, retrieving the correct data, and understanding if a sufficiently reliable answer exists.
Rentevo uses scheduled automation where the content is already known and AI where the response depends on the conversation. This way, the property manager doesn't have to choose between rigid templates and a context-less chatbot.
02
The response starts from available data
Rentevo prepares the response using the property, booking, conversation history, and property instructions.
- Different information for each property and for each stay.
- Responses consistent with the guest's language.
- Team documents and corrections available as future knowledge.
- Escalation request when the case requires a human decision.
03
Designed for multi-property portfolios
As properties, channels, and collaborators increase, the problem isn't just responding faster: you need to prevent instructions, access, and rules for one property from ending up in the wrong conversation.
Rentevo keeps work organized by property. The team can activate AI, keep it in trial, or pause it for one property without making the same choice across the entire portfolio.
FAQ
Is Rentevo an Airbnb chatbot?
Rentevo is an AI co-host for guest messaging. It uses booking and property information to provide more context than a generic chatbot.
Can it also respond to Booking.com messages?
Yes, when Booking.com conversations are made available by the connected PMS or channel manager. Rentevo maintains the original channel and uses the context of the respective booking.
Does Rentevo replace the PMS or channel manager?
No. Rentevo connects to the operating system already used by the property manager and adds AI conversation management, knowledge base, oversight, and tools dedicated to guest communication.
What happens when reliable information is missing?
Rentevo can avoid a definitive response, send a cautious message, and request team intervention. The property manager retains the ability to respond manually.
Insights
Evaluate Rentevo on the conversations you truly manage
Tell us which channels, properties, and questions consume most of your time. Let's check together if the available integration and control level suit your operational flow.
Talk to Rentevo