An AI assistant for daily vacation rental operations
Before welcoming today’s arrivals, you need to check tomorrow’s departures, find a guest request and update an instruction your team keeps looking for. Each task is small, but it takes time to open the right screen and recover the context.
Rentevo’s operations assistant lets you ask for that information in chat and prepare what comes next. Called PropertyGPT, it works with your account data to support the manager, while the guest assistant handles conversations with people staying at your properties.
Start with the question you need answered
You can ask “Which guests check out tomorrow?” or find conversations about a specific request. The assistant can consult your workspace’s calendar, messages and availability, helping you move from an overview to the work you need to follow up.
Use property names and dates when asking about a particular situation. If you need arrivals at Olive House for the weekend, name the property and period. The answer is more useful when the question matches the decision you are making.
From information to an action you can review
After reviewing a conversation, you can request a translation or prepare a message. The assistant can also help with property instructions, operational contacts, guest guides and automated message rules. The same chat brings together information and preparation.
Actions that need approval show a proposal before they run. For a message, you can review the recipient, channel, language and text; for a guide, you can review its content and public link. Confirm using the proposal buttons, then read the outcome.
The assistant follows your account permissions: a team member works with the properties and features they can access. Managers can use chat while keeping the access arrangements already in place for their team.
Three requests to try during your demo
“Show me Friday’s arrivals at Olive House.” Start with the calendar to understand which stays to prepare for. You can then ask the assistant to find a conversation related to the work you are handling.
“Prepare an English message asking for the arrival time.” Move from a missing detail to a draft you can review. Before sending, check the guest, channel and content in the proposal.
“Help me update the guide with the new parking instructions.” Turn information your team already knows into something guests can use. Review the text and publication before confirming. These are example requests, not actions already performed on your account.
Team information stays separate from guest information
Guest instructions and internal procedures serve different purposes. Documents holds information for the stay; Customer Care can hold internal operating procedures for the manager’s assistant. Company memory brings together shared team procedures.
This distinction helps you prepare useful sources: guest information explains how to use the heating, while the internal procedure says who to contact if it fails. Updating the right source makes the next task easier.
An assistant for you and one for your guests
PropertyGPT works inside your Rentevo account to help you review and manage operations. The chat below shows the guest-facing assistant using a demonstration rental. Try it to see the other side of the workflow; a guided demo also covers the manager’s work.
How to get started with your team
Connect your property management system, review your properties and prepare the information your team uses every day. You can start with Octorate, Lodgify or Smoobu. Then choose a calendar question, a conversation to find and an update to prepare: practical tasks for evaluating the assistant.
Use test mode to review automated replies in PMS conversations without sending them to guests. Messages you explicitly approve in the operations chat are real sends: the proposal lets you check them first.
Rentevo costs €9 per property per month, VAT included, for up to 10 properties, with a 15-day trial. We offer custom pricing for larger portfolios.
Questions before you start
Does the operations assistant reply directly to my guests?
The operations chat is for the manager. It can prepare a message for you to review and approve; automated guest replies follow each property’s AI settings.
Can a team member use it for their properties?
Yes. The chat follows the team member’s property access and account permissions.
Let’s start with one of your rentals
In a demo, we’ll look at how you work today, the information your guests use and how to prepare Rentevo for your team.
Book a free demo