AI assistant for Amenitiz guest messaging
A guest wants to leave their bags, another needs parking directions and someone asks to check in early. If you handle these conversations in Amenitiz, messages keep arriving while you are welcoming guests. An assistant needs your property information and a clear way to involve your team.
Rentevo connects to Amenitiz, imports available properties and conversations, and uses the information you prepare to help answer guests. Amenitiz remains your property management system; in Rentevo you follow conversations, try the assistant and choose where to enable it.
From a guest question to your property’s instructions
“Can we leave our bags before check-in?” needs a different answer at each property. One may have a luggage room, while another needs the host to arrange access. Recording those instructions gives the assistant useful information for future conversations.
For each property, collect arrival times, access instructions, parking details, amenities and procedures. Rentevo uses this information alongside the conversation to prepare a reply in the guest’s language. You can add documents and update the information when something changes.
Replies continue in the connected conversation
The guest writes in a conversation managed through Amenitiz. Rentevo reads the imported messages and sends replies through Amenitiz to that same conversation. To evaluate the workflow, start with an existing conversation in your account and the questions you receive most often.
In Rentevo’s inbox, your team can review the exchange, reply and follow the property context. A Wi-Fi question can use your instructions; an early arrival that needs a decision goes to the team. Clear procedures help distinguish the two.
How to connect Amenitiz
In Rentevo, open Settings, Integrations and add a Channel Manager. Select Amenitiz and enter your Amenitiz account address. On the connection page, complete sign-in with your email, password and verification code.
Once connected, review the imported properties and conversations. Choose one property, add the instructions you actually use and try a few questions. If you need to renew access, complete sign-in again on the same integration page.
Try replies before choosing where to enable them
Test mode for PMS conversations prepares replies without sending them to guests. You can review how the assistant handles a question, add a missing detail and try again before enabling replies for that property.
Your team can step into chats and disable AI for a property. Start with recurring questions and prepare the contacts and procedures for requests that need a decision.
Try a guest conversation
The chat below uses a demonstration rental. Ask about parking or arrival, then follow up with a more specific question. In a guided demo, we can look at the workflow for your Amenitiz account.
What Rentevo costs alongside Amenitiz
Rentevo costs €9 per property per month, VAT included, for up to 10 properties, with a 15-day trial. We offer custom pricing for larger portfolios.
Your Amenitiz subscription is separate. To use WhatsApp as well, connect your number in Rentevo and follow guest messages on that channel too.
Questions before you start
Do I need to replace Amenitiz?
No. Amenitiz remains your property management system; Rentevo works alongside it for guest conversations and replies.
Can I try it before enabling replies?
Yes. Connect your account, prepare one property and use test mode for PMS conversations before choosing where to enable AI.
Let’s start with one of your rentals
In a demo, we’ll look at how you work today, the information your guests use and how to prepare Rentevo for your team.
Book a free demo